I2P Senior Manager

About the role

The I2P Senior Manager leads the Accounts Payable Shared Service Centre (SSC), delivering world‑class service to internal finance, procurement and external partners such as suppliers and banks. The role focuses on process innovation, automation, cost optimisation and building strong banking relationships across the country.

Key responsibilities

• Provide day‑to‑day direction and leadership to the entire Accounts Payable team, fostering employee growth and high‑performance culture.
• Identify, recommend and deploy improvements in AP processes, driving continuous business process improvement.
• Monitor performance against Service Management Framework metrics and ensure compliance with group policies.
• Maintain budgetary accountability, control I2P cost centre expenses and achieve savings objectives.
• Manage stakeholder relationships, resolve escalations promptly and meet or exceed service level agreements.
• Lead automation initiatives, supporting transformation projects such as SWIFT, in‑house banking and supply‑chain financing.
• Coordinate internal controls, audit activities and ensure adherence to corporate policies.
• Coach and develop talent within the I2P team, influencing upstream processes for end‑to‑end efficiency.

Required profile

• Recognised professional accounting qualification.
• 10‑15 years of experience managing a finance shared service centre or equivalent.
• Proven track record of setting up Finance SSCs and embedding continuous‑improvement frameworks.
• Strong people‑management and change‑management skills.
• Experience with IFRS, Lean/Six Sigma methodologies preferred.

Required skills

• SAP (financial systems)
• IFRS
• Lean Six Sigma
• SWIFT
• In‑house banking
• Supply Chain Financing

What we offer

• Opportunity to lead a large, strategic finance function.
• Exposure to high‑impact automation and transformation projects.
• Collaborative environment with internal and external stakeholders.