IT Coordinator

About the role

The IT Coordinator will support Accor’s daily IT operations, ensuring that all technology resources run smoothly and securely. You will work closely with internal teams to maintain hardware, software and network services, contributing to a reliable digital environment for the hospitality business. The role involves providing first‑line support to users and implementing security best practices across the organization.

Key responsibilities

• Manage day‑to‑day IT operations and service requests.
• Install, configure and upgrade computer systems and peripherals.
• Diagnose and resolve hardware and software faults.
• Troubleshoot connectivity and network issues.
• Assign user rights and access permissions in accordance with security policies.

Required profile

• Proven experience as an IT Coordinator or in a similar technical support role.
• Strong problem‑solving abilities and interpersonal communication skills.
• Fluent in English; additional languages are a plus.

Required skills

• Knowledge of the Windows Operating System.