IT Operations Engineer

About the role

We are looking for an experienced IT Operations Engineer to design, implement, automate, and support enterprise‑wide IT infrastructure. The role focuses on ensuring availability, scalability, security, and performance across on‑premises and cloud environments.

Key responsibilities

• Design, deploy, and maintain enterprise IT infrastructure on‑premises and in public clouds.
• Automate provisioning, configuration, and deployment using IaC tools.
• Monitor system health, performance, and availability with enterprise monitoring and logging solutions.
• Manage virtualization and private‑cloud platforms.
• Perform troubleshooting, root‑cause analysis, and incident resolution.
• Implement Infrastructure as Code and configuration‑management best practices.
• Collaborate with DevOps, Cloud, Security, and Application teams.
• Maintain backup, disaster‑recovery, and high‑availability solutions.
• Ensure compliance with security, governance, and operational standards.
• Prepare operational documentation, runbooks, and technical procedures.

Required profile

• Bachelor's or Master's degree in Computer Science, IT, Information Systems or related field.
• 6+ years of experience in IT Operations, Infrastructure Engineering, Systems Administration, Platform Engineering or Cloud Operations.
• Strong analytical, troubleshooting and problem‑solving abilities.
• Excellent communication and documentation skills.

Required skills

• ELK Stack or Elasticsearch for log management and observability.
• Terraform or Ansible for IaC and configuration management.
• VMware vCenter or OpenStack for virtualization and private cloud.
• Linux and Windows Server administration.
• Shell scripting or Python for automation.
• Networking fundamentals (TCP/IP, DNS, DHCP, VPN, load balancing).
• System monitoring, performance tuning, and incident management.
• Docker or Kubernetes.
• Microsoft Azure, AWS or Google Cloud Platform.
• Prometheus, Grafana or Zabbix for infrastructure monitoring.
• Git and CI/CD pipeline experience.
• Familiarity with ITIL processes.
• Knowledge of security hardening, identity management, and compliance frameworks.