Medical Coordinator - Alex

About the role

The Medical Coordinator ensures the efficient provision of high-quality medical services in line with Save the Children guidelines, under the direct supervision of the Health Officer. The role covers the full referral cycle, monitoring of health status and treatment progress, cost tracking and accurate reporting. It is based in Alexandria, Egypt, at Grade 5 level, on a 12-month contract subject to fund approval.

Key responsibilities

• Lead the full cycle of medical case management: initial assessment, triage, referral to healthcare facilities, coordination of service delivery, follow-up and reporting.
• Conduct scheduled field visits to healthcare facilities to monitor patient progress, verify service quality, track costs and keep in touch with provider focal points.
• Prepare, review and submit admission, follow-up and discharge reports, including medical details and cost breakdowns.
• Ensure accurate data entry in all data collection tools and give timely updates on elective cases admitted, discharged and on patients still receiving care.
• Track and record all cash payments, including payments made to public hospitals when required.
• Follow Save the Children policies and practices, including safeguarding, code of conduct, health and safety and equal opportunities, and promote children's rights and protection, especially in emergencies.
• Be ready to support Save the Children's emergency responses and prioritize assigned emergency tasks.

Required profile

• Bachelor's degree in medicine (MBBS/MBBCh), completed internship year and a valid medical license issued by the Ministry of Health.
• Minimum of 2-4 years of relevant clinical experience in hospitals, healthcare facilities or similar settings.
• Proven experience in medical case management is preferred; experience coordinating with government authorities and working with refugees, asylum seekers or vulnerable populations is an asset.
• Excellent interpersonal, communication and coordination skills, and strong report writing and documentation skills in English.
• Knowledge of child safeguarding principles and humanitarian standards is an advantage.

Required skills

• Medical case management and reporting
• Strong English report writing and documentation
• Child safeguarding principles and humanitarian standards