Operations Manager – FMCG Supply Chain

About the role

The Operations Manager will lead end‑to‑end supply chain and operational activities, ensuring alignment between sales demand, production capacity, procurement, inventory and customer service. This senior role oversees Production, Planning, Procurement and Warehouse functions within a fast‑moving consumer goods environment.

Key responsibilities

• Lead and manage Production, Planning, Procurement, and Warehouse functions.
• Drive Operations Planning to align demand forecasts with production and supply capabilities.
• Ensure production targets are achieved on time, within quality standards and at optimal cost.
• Manage procurement activities, supplier relationships and material availability.
• Maintain accurate inventory levels and oversee efficient warehouse operations.
• Coordinate closely with Sales to ensure timely order fulfillment and high customer service levels.
• Monitor and improve operational KPIs such as productivity, inventory accuracy, service levels and costs.
• Ensure compliance with food safety, quality and regulatory requirements (GMP, HACCP, ISO standards).
• Lead continuous improvement initiatives to enhance efficiency, reduce waste and optimize processes.
• Develop and coach operations teams to build a high‑performance culture.

Required profile

• Bachelor’s degree in Engineering, Supply Chain Management, Business Administration, Industrial Engineering or a related field (post‑graduate qualification preferred).
• 10+ years of experience in supply chain, operations, manufacturing or production management, with at least 5 years in a managerial leadership role.
• Mandatory experience in the FMCG, Food Processing or Food Ingredients industry.

Required skills

• ISO standards
• Procurement
• Production Planning
• GMP
• Supply Chain Management
• HACCP
• Operations Leadership