Remote Dispatch Coordinator – Pharmacy Operations

About the role

AllRx.ai is looking for a highly organized Dispatch Coordinator to manage the end‑to‑end flow of medication orders from the pharmacy to long‑term‑care facilities. This remote position supports a technology‑driven network that serves assisted‑living communities across Southern California.

Key responsibilities

• Monitor incoming prescription requests and prioritize them for dispatch.
• Plan and optimize delivery routes based on urgency, geography and facility needs.
• Coordinate with drivers, providing route details, updates and real‑time support.
• Verify order accuracy and confirm patient and facility information before dispatch.
• Track delivery progress, address delays or deviations, and resolve address or item discrepancies.
• Collaborate remotely with pharmacy, logistics and customer‑success teams to ensure seamless execution.
• Maintain HIPAA‑compliant documentation and uphold high operational accuracy standards.

Required profile

• Bachelor’s degree preferred or equivalent experience in operations, logistics or healthcare support.
• Strong communication and coordination abilities, especially in remote team settings.
• Exceptional attention to detail and ability to manage multiple priorities under pressure.
• Excellent problem‑solving and time‑management skills.

Required skills

• Familiarity with dispatch, route‑planning or fleet‑management tools.

What we offer

• Base compensation $500‑$600 USD per month plus performance bonus.
• Health insurance and social insurance.
• Paid Time Off (PTO).
• Fully remote work (Cairo‑based candidates preferred).