Senior Travel Consultant

About the role

The Senior Travel Consultant role at Travitell Egypt is a full‑time, on‑site position based in Heliopolis. You will advise clients on travel options, design customized itineraries and manage end‑to‑end travel arrangements for both corporate and individual travelers.

Key responsibilities

• Prepare and present tailored travel itineraries, including flights, accommodations, tours and transfers.
• Handle reservations, booking changes and cancellations using travel systems and GDS platforms.
• Process payments, issue invoices and ensure accurate documentation and billing.
• Respond to customer inquiries, provide destination information and resolve issues before and during travel.
• Coordinate with suppliers, airlines, hotels and local partners to secure services and rates.
• Mentor junior team members and contribute to the improvement of internal processes.

Required profile

• Proven experience in senior or lead travel consulting, preferably in domestic, incoming and outgoing tourism.
• Strong knowledge of travel regulations, visa requirements and industry best practices for Egypt and international travel.
• Excellent organizational and time‑management abilities with attention to detail.
• Effective communication skills in English; Arabic is an advantage.
• Ability to work on‑site in Heliopolis and collaborate with colleagues, suppliers and corporate clients.

Required skills

• Proficiency with GDS platforms.
• Experience using travel systems for reservations and itinerary management.