Telesales Executive

About the role

The Telesales Executive will work on‑site in Giza, promoting Proleaders' training programs to both prospective and existing clients. This full‑time position focuses on outbound calling, lead qualification, and supporting inbound inquiries to drive enrollments and revenue.

Key responsibilities

• Make outbound calls to potential and existing clients to present training offerings.
• Answer incoming calls, provide professional customer support, and resolve inquiries.
• Qualify leads, follow up on prospects, and record all interactions in the CRM system.
• Collaborate with sales and training teams to achieve enrollment targets.
• Prepare basic reports on call outcomes and sales activities.
• Maintain accurate and up‑to‑date records of sales activities.
• Contribute to a positive, customer‑focused work environment.

Required profile

• Strong verbal communication and active listening skills.
• Solid customer service experience with the ability to handle inquiries professionally.
• Proven sales and lead‑generation abilities, preferably in telesales or call‑center environments.
• Ability to work on‑site in Giza, manage time efficiently, and meet performance targets.
• Basic computer proficiency; familiarity with CRM or call‑management tools is a plus.
• High school diploma or equivalent; further education in business, marketing, or related fields is advantageous.

Required skills

• CRM systems