Virtual Relationship Manager (SME Banking)

Mashreq

🇬🇧 English

Job description

About the role

The Virtual Relationship Manager serves as the primary point of contact for small‑and‑medium enterprise (SME) clients, delivering a personalized banking experience through digital channels. This role is essential for driving revenue growth while fostering long‑term client relationships.

Key responsibilities

Act as the dedicated virtual liaison for assigned SME clients.
Identify and pursue opportunities to increase revenue from existing relationships.
Ensure clients meet their financial targets and product usage goals.
Provide high‑quality customer service and resolve client inquiries promptly.
Maintain accurate records of client interactions and transactions.

Required profile

Proven experience in relationship management within banking or financial services, preferably with SME clientele.
Strong communication and interpersonal skills to build trust remotely.
Ability to work independently and meet performance targets.

Required skills

Questions fréquentes

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Published 2 months ago

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