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Inbound Contact Center Agent - Outsourced
Banque Misr
About the role We are seeking an Inbound Contact Center Agent to handle calls from Banque Misr customers. The role focuses on delivering efficient, high‑quality service while adhering to established s...
About the role Geidea is seeking a motivated Contact Center Agent to handle inbound inquiries, complaints, and technical issues for its UAE account. You will play a key part in delivering high‑quality...
Contact Center Agent
MBC GROUP
About the role We are looking for a motivated Contact Center Agent to handle inbound and outbound customer interactions across multiple channels. You will follow established scripts and SOPs to delive...
About the role Join HSBC’s UK Contact Centre as an Agent and be the first point of contact for our customers. You will handle inbound calls, provide friendly service, and aim to resolve issues on the...
Quality Call Consultant
Mashreq
About the role The Quality Call Consultant ensures a superior customer experience within the contact centre by continuously monitoring calls, providing actionable feedback, and driving improvements in...
Quality Call Consultant
Mashreq Corporate & Investment Banking Group
About the role The Quality Call Consultant ensures a superior customer experience within the contact centre by continuously monitoring calls, providing actionable feedback, and driving improvements in...
Quality Call Consultant
Mashreq
About the role The Quality Call Consultant ensures that every customer interaction in the contact centre meets the highest standards of service. By continuously monitoring calls, providing feedback, a...
About the role Geidea is looking for a motivated Contact Center Agent who is fluent in Urdu to join its customer support team. You will be the first point of contact for customers, handling inquiries,...
About the role Join HSBC’s UK contact centre team and be the first point of contact for our customers. You will handle inbound calls, provide friendly and professional service, and aim to resolve quer...
About the role Raya CX is seeking a French‑speaking Customer Support professional to join its on‑site team in 6 October City. The role involves handling inbound customer inquiries via chat and phone,...
Medical Outbound Call Specialist
Atheel CX
About the role The Medical Outbound Call Specialist works full‑time on‑site in Maadi, handling outbound calls to patients, clients, and healthcare partners. The role provides medically informed suppor...
Cold Call Agent – Remote Appointment Setter
Rose Talent Solutions
About the role We are looking for a motivated Cold Call Agent to join our remote team as an Appointment Setter. You will work full‑time during U.S. EST business hours, reaching out to business owners...
About the role We are seeking a proactive Team Leader to manage a team of 15‑17 contact‑center agents in Cairo. Reporting to the Operations Manager, you will drive employee and customer satisfaction t...
About the role The Team Leader will oversee a group of 15‑17 contact center agents in Cairo, ensuring high levels of employee, customer and client satisfaction. This full‑time position involves shift...
Customer Service Supervisor
RugMorph
About the role We are seeking an experienced Call Center Supervisor to lead RugMorph’s customer service team in 6th of October, Giza. The role focuses on ensuring high‑quality service, meeting perform...
About the role Rachmat Agro is hiring a Remote Call Center / Sales Specialist to manage incoming inquiries for plant seedlings. The position is 100 % work‑from‑home, full‑time (8‑hour days, 5 days a w...
About the role Teleperformance is hiring Customer Service Representatives to join a professional and dynamic work environment. Required profile Fluency in English (B2–C1 level) Graduates Excellent com...
High Value Manager
e& Egypt
About the role We are seeking a High Value Manager to lead and oversee the daily operations of our call centre, ensuring exceptional customer service and adherence to service level agreements. The rol...
About the role We are launching a new French‑speaking customer service wave for a sportswear brand. The role is based on‑site in El Sheikh Zaid City, Cairo and involves handling French‑language inquir...
About the role Alorica is seeking a French‑speaking Customer Service Representative to join its on‑site team in Qesm El Sheikh Zayed. You will handle inbound customer inquiries in French, delivering a...