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About the role iQor is seeking a motivated Customer Service Specialist to join its New Cairo team. You will be part of a global leader in customer engagement, delivering high‑quality support through m...
Travel Advisor - Customer Service
Concentrix
About the role We are looking for enthusiastic Travel Advisors to join our global platform that connects travelers with unique stays and experiences. In this customer service role you will handle book...
Spanish Team Lead
Centro
About the role Centro is seeking a proactive Spanish Team Lead to oversee a group of customer service agents. You will be responsible for driving performance, ensuring quality, and fostering a positiv...
Quality Coach
Octopus Outsourcing
About the role The Quality Coach will ensure that customer service interactions meet the highest quality and compliance standards. You will work closely with agents, operations, and training teams to...
About the role TaskUs is seeking a Quality Analyst to join its growing team in Egypt. In this role you will evaluate and improve the performance of customer‑service agents, ensuring that interactions...
Retail Trainer – Onboarding & Development Specialist
AlSafy Group
About the role The Retail Trainer will design, deliver, and evaluate onboarding and continuous learning programs for both retail store staff and call‑center agents. You will work closely with store ma...
Operations Manager (Remote Teams & Data‑Driven)
maids.cc - AI & Tech
About the role We are looking for an Operations Manager who thrives on data, technology and people development. You will lead a distributed team of online agents, ensuring high performance through hir...
Quality & Training Specialist
ClearGrid
About the role ClearGrid is seeking a driven Quality, Training & Process Development Specialist to own and evolve the quality framework, agent training, and process optimization for its Collections fu...
About the role The Junior Care Centre Agent will handle inbound and outbound telephone inquiries related to Allianz Partners' health and insurance products. Using standard scripts and procedures, you...
About the role We are looking for enthusiastic individuals to join HSBC’s UK Contact Centre as Customer Service Representatives. In this role you will handle inbound calls from HSBC customers, providi...
About the role The Customer Service Officer will interact with internal and external banking customers via phone, chat and email. The role focuses on delivering a delightful experience, handling inqui...
About the role We are looking for a Customer Service Officer to join our call centre team. You will interact with internal and external customers via phone, chat and email, delivering a high‑quality e...
Rostering Officer – English Call Centre
Tender Loving Care Disability Services
About the role The Rostering Officer will work full‑time on‑site in our English Call Centre in Cairo, providing support to NDIS participants. You will ensure smooth communication and deliver high‑qual...
About the role The Customer Service Officer works in a dedicated banking call centre, handling inbound telephone interactions to support retail banking customers. The role focuses on delivering high‑q...
Customer Service Officer – Banking Call Centre
Mashreq Corporate & Investment Banking Group
About the role We are looking for a motivated Customer Service Officer to join our fast‑growing banking call centre. You will be the first point of contact for internal and external customers, handlin...
About the role The Customer Service Officer will work in a dedicated Direct Banking Call Centre, handling inbound and outbound telephone interactions with retail banking customers. The role focuses on...
About the role The Customer Service Officer will interact with internal and external banking customers via phone, chat and email. The role focuses on delivering excellent service, resolving inquiries,...
Customer Service Officer – Call Centre (Banking)
Mashreq Corporate & Investment Banking Group
About the role We are looking for a Customer Service Officer to join our Direct Banking Centre call‑centre team. The role involves handling inbound and outbound calls, chat and email interactions to s...
Customer Service Officer – Call Centre (Banking)
Mashreq Corporate & Investment Banking Group
About the role We are looking for a Customer Service Officer to join our Direct Banking Centre call‑centre team. In this role you will interact with internal and external banking customers via phone,...
About the role The Customer Service Officer will work in a dedicated Direct Banking Call Centre, handling inbound and outbound telephone interactions with retail banking customers. The role focuses on...