About the role The Customer Care Manager is responsible for directing, coordinating and improving the performance of the Customer Care team at City Edge. Working across the New Cairo Sales Center and...

About the role We are seeking an experienced Workforce Management Analyst who goes beyond basic forecasting and scheduling. The analyst will act as a key liaison between internal operations, clients,...

About the role The Real‑estate Cold Caller‑US works remotely to generate and qualify leads for the U.S. property market. You will contact prospective buyers, sellers and investors, introduce our servi...

About the role The Pricing Specialist will own end‑to‑end pricing for CX/BPO opportunities, turning client RFP/RFI requirements into robust cost models and competitive commercial proposals. Key respon...

About the role We are looking for a Senior Quality Assurance & Trainer to lead the evaluation of customer service interactions and to design and deliver training programs. You will ensure that calls,...

About the role We are seeking an experienced Customer Service Manager to lead our customer service team in Tanta. The role focuses on delivering high‑quality support, driving performance, and ensuring...

About the role We are looking for a remote French-English bilingual customer support representative to assist our global customers via phone and live chat. The role involves handling inquiries, tracki...

About the role Join TP Cairo EG as a full‑time Customer Service Representative in Cairo. This entry‑level position is ideal for recent graduates with a B2 level of English who are eager to start a car...

About the role Nafham, a personalized learning platform serving Egypt, the Gulf region and international curricula, is looking for a Customer Experience Specialist. You will be the first point of cont...

About the role The Customer Life Cycle Unit Team Leader will oversee the end‑to‑end management of customer interactions, ensuring efficient workflow, accurate data handling and continuous performance...

About the role The Safety Operations Specialist will act as the on‑site representative of DiDi’s Safety Response organization at a BPO delivery centre. You will oversee daily operations, ensure servic...

About the role The Quality Assurance & Training Officer will lead the design, execution and continuous improvement of quality and training programmes for a contact‑center environment, applying COPC be...

About the role Alorica is seeking a Bilingual Quality Assurance Specialist to support its customer experience operations. Working under general supervision, you will audit interactions, analyse qualit...

About the role Alorica Egypt is seeking motivated individuals to join its Voice Account team in Sheikh Zayed as Bilingual French Customer Service Specialists. You will interact with customers in both...

About the role Alorica Egypt is looking for a bilingual French & English Quality Associate to join its customer experience team in Sheikh Zayed City. In this role you will monitor and assess customer...

About the role We are seeking a fluent English‑speaking Senior Customer Experience Specialist to join our growing team in Zahraa El Maadi, Cairo. You will provide top‑tier support across live chat, ph...

About the role The Fraud Officer will join HSBC's contact centre team, handling inbound calls from customers and addressing fraud‑related concerns. The role focuses on delivering courteous service, re...

About the role We are seeking a detail‑oriented Quality Assurance Specialist to monitor and evaluate the performance of our Customer Service team. The role focuses on ensuring compliance with company...

About the role Join TTEC as a Bilingual French and English Senior Sales Advisor in Cairo. You will create and deliver outstanding customer experiences while driving new business and nurturing existing...

About the role Alorica is looking for a proactive Team Manager to lead a group of Customer Support Representatives handling phone, email, and live‑chat inquiries. You will ensure high‑quality service,...