Auxiliary Services Coordinator

About the role

The Auxiliary Services Coordinator supports the university’s Auxiliary Services Division by managing campus reservations and coordinating event logistics. This position serves as a primary point of contact for internal and external event organizers and provides backup support for parking, ticketing, and copy services.

Key responsibilities

• Manage the 25Live campus reservation system, reviewing, approving, and responding to room requests.
• Coordinate room bookings for internal and external users while ensuring compliance with university policies.
• Act as liaison between event requesters and departments such as Dining Services, Facility Services, University Police, and Accounting Services.
• Arrange catering, room setups, audiovisual equipment, and other event logistics.
• Communicate with requestors to gather requirements and guide them through the planning process.
• Conduct site visits with organizers to assess facility needs.
• Maintain and update the campus‑wide events calendar.
• Review event contracts and facility use agreements as needed.
• Coordinate billing for external events and work with Accounting Services to prepare invoices.
• Monitor event schedules, respond to changes, and resolve operational issues.
• Ensure events comply with safety regulations and university policies.
• Collect customer feedback and recommend process improvements.
• Prepare reports on reservation activity, event utilization, and operational metrics.
• Assist campus users with training on reservation procedures and the 25Live system.
• Review and update reservation procedures and event policies.

Required profile

Required skills

• Experience using the 25Live reservation system