This job is no longer available
This job expired on 13/08/2026. It no longer accepts applications.
Bank Teller – Customer Service & Operations
Emirates NBD Egypt · Le Caire
Job description
About the role
The Bank Teller is responsible for delivering accurate cash and non‑cash transactions while providing high‑quality service to clients. You will act as the first point of contact, ensuring client satisfaction within the bank’s policies and regulatory framework.
Key responsibilities
- Process cash and non‑cash operations promptly and accurately.
- Welcome clients, capture their instructions, validate them, and obtain necessary approvals.
- Forward client requests to relevant departments to ensure timely execution.
- Handle customer queries, complaints and escalate when required.
- Cross‑sell bank products and services.
- Coordinate with internal teams to follow up on client instructions and ensure proper service delivery.
- Safeguard bank valuables and adhere to branch, regulator and CBE policies.
Required profile
- Strong attention to detail and accuracy.
- Excellent communication and interpersonal skills.
- Ability to work under pressure and meet deadlines.
- Customer‑focused mindset with a commitment to service quality.
Required skills
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Emirates NBD Egypt
Le Caire