This job is no longer available
This job expired on 31/07/2026. It no longer accepts applications.
Banking Customer Service Advisor – English Support
Concentrix · Gizeh
Job description
About the role
Concentrix is looking for a Banking Customer Service Advisor to provide English‑language support for a global banking client. You will interact with international customers through phone, email and chat, ensuring their queries are handled efficiently and professionally.
Key responsibilities
- Deliver outstanding customer support via phone, email, and chat.
- Handle inquiries, resolve issues, and provide accurate information related to banking services.
- Maintain a high level of professionalism and empathy in all interactions.
Required profile
- Fluent English (minimum B2 level).
- At least 6 months of customer service experience.
- Flexibility to work rotational shifts.
- Bachelor’s degree holder.
Required skills
What we offer
- Salary up to 21,800 EGP gross (including KPIs & night‑shift allowance).
- Paid training period.
- Five‑day work week with rotational two‑day offs.
- Structured rotational shifts.
- 24/7 door‑to‑door transportation for female staff after 9 PM.
- Social and medical insurance coverage up to 500 K EGP.
- Strong career growth opportunities.
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Concentrix
Gizeh