This job is no longer available
This job expired on 21/07/2026. It no longer accepts applications.
Bilingual Customer Service Advisor (French & English)
Careers · Le Caire
Job description
About the role
IntouchCX is looking for a bilingual Customer Experience Advisor to support its premium Smart Grills account. The role involves delivering top‑tier assistance to customers of a global lifestyle brand in both French and English.
Key responsibilities
- Provide high‑quality customer support via phone, email or chat in French and English.
- Handle inquiries, troubleshoot issues and ensure customer satisfaction.
- Participate in a rotational shift schedule to cover various time zones.
Required profile
- Minimum B2 proficiency in both French and English.
- Comfortable working in a rotational shift environment.
- Strong communication and customer‑service orientation.
- Recent graduates are encouraged to apply.
Required skills
What we offer
- Monthly gross salary of 30,000 EGP.
- On‑site work at Sheikh Zayed / 6th of October City.
- Initial training on‑site in Maadi.
- Dedicated corporate transport for commuting.
- Full medical and social insurance coverage from day one.
Questions fréquentes
Why are you reporting this job?
Explore further
Salaries, guides and searches in Egypt.
Salaries by job title
A question about this job?
Ask it here: you will get the full job summary by e-mail, right away.
Boost your chances
Upload your CV — we will match you with relevant openings.
Analyzing your CV...
Careers
Le Caire