Business Support Coordinator - MEA

About the role

Amgen is hiring a Business Support Coordinator for its Middle East, Africa and Asia (MEA) region, based in Egypt and reporting to the Contract Management Manager within ACCP (Amgen Capability Center Portugal). The person will be the key point of contact supporting the affiliates in defined processes according to predefined SOPs and SLAs.

Key responsibilities

• Deliver ACCP contract management support in line with business processes and compliance requirements.
• Manage PO creation and status, invoice approvals, and payments management.
• Support compliance in reporting HCR management, data capture with SCF and consent management.
• Coordinate review, approval, contract management, payment and document reconciliation workflows in business and compliance control systems, including vendor management (HCP/HCO) and contract management.
• Execute PO lifecycle support with stakeholders such as RAEs and vendors.
• Act as a buddy to new joiners across MEA and support the audit team with information and requirements.
• Recognize and escalate problems or risks as they arise, and adapt to help grow the department and ACCP.

Required profile

• Bachelor's degree in Business or a related field.
• At least 2 years of experience in document controlling, administrative management and/or business support.
• Current or previous experience within an SSC is a big plus.
• Fluent English is a must.

Required skills

• Attention to detail and exceptional organization skills.
• Ability to respond efficiently and promptly to business requests.

What we offer

• Vast opportunities to learn and move up and across the global organization.
• A diverse and inclusive community.
• Total rewards plan covering health, finance and wealth, work/life balance and career benefits.