Case Management Coordinator (Refugee and Migrant Children)

About the role

Save the Children International is recruiting a Case Management Coordinator (Grade 5) for its Refugee and Migrants programme in Giza and Cairo governorates. The project supports unaccompanied and separated refugee, asylum seeker or migrant children through child protection, education, livelihood and mental health and psychosocial support interventions. The coordinator works closely with caseworkers and the team is overseen by the Senior Child Protection Officer.

Key responsibilities

• Follow up with caseworkers on individual assessment interviews and help draft forms assessing children's needs
• Support the Senior Child Protection Officer in providing full case management support to individual children
• Ensure counselling of unaccompanied and separated children on assessment procedures and services
• Coordinate Best Interest Assessments (BIA) and Best Interest Determinations (BID) and review assessments drafted by caseworkers
• Follow up on detailed care plans and make timely referrals to services and partner organisations
• Accompany children to external appointments with service providers when necessary
• Take part in case management coordination meetings and keep the case management reporting system and database up to date
• Update monthly records, prepare periodic caseload reports and compile monthly and quarterly reports for other teams
• Ensure case management follows Save the Children's policies, donor requirements and guidelines

Required profile

• Bachelor's degree in Psychology, Sociology, Development, Political Science or related studies
• Minimum of 1-3 years of experience in development or humanitarian aid
• Previous experience in child protection programming is a must
• Desirable: previous experience with refugees and with NGOs

Required skills

• Excellent interpersonal and communication skills and ability to work with highly vulnerable groups
• Proficiency in Arabic and English, written and spoken
• Awareness of the security context and political situation in Egypt regarding refugees and migrants
• Well organised, able to work under pressure and within a team