Client Experience Agent – Pharmacy Graduate
Groovy Aesthetic clinics · Qesm El Sheikh Zaid
Job description
About the role
The Client Experience Agent (administrative assistant) is a key position focused on delivering exceptional service and support to our customers. This role is ideal for recent pharmacy or biotechnology graduates who are eager to apply their knowledge in a customer‑facing environment.
Key responsibilities
- Proactively engage with clients to understand their needs and build trust.
- Address and resolve client inquiries and concerns promptly.
- Collect and analyse client feedback to drive service improvements.
- Maintain comprehensive product knowledge to advise customers effectively.
- Collaborate with sales, marketing and product development teams.
- Present and sell products and services, meeting sales targets.
- Manage inventory, track goods and handle product orders.
- Perform accurate data entry for inventory and customer interactions.
Required profile
- 0‑2 years of professional experience.
- Bachelor’s degree in Pharmacy, Biotechnology or an equivalent field.
- Strong communication, organisational and multitasking abilities.
- Problem‑solving mindset and customer‑service orientation.
- Proficiency in English.
- Sales and data‑entry proficiency.
Required skills
What we offer
- Four‑day work week with three days off.
- Working hours from 9:30 AM to 9:30 PM.
- Medical and social insurance.
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Published 1 day ago
Expires 1 month from now
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Groovy Aesthetic clinics
Qesm El Sheikh Zaid
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