CRM Administrator – HubSpot & Salesforce

About the role

We are looking for a CRM Administrator to join our Alexandria office. The role focuses on managing and optimizing our CRM platforms, ensuring they support business objectives and deliver a smooth user experience.

Key responsibilities

• Administer daily operations of CRM systems, including routine maintenance and updates.
• Troubleshoot and resolve technical issues reported by end‑users.
• Configure, customize and optimize Salesforce.com (and related HubSpot tools) to align with company processes.
• Collaborate with cross‑functional teams to gather requirements and implement enhancements.
• Monitor system performance and ensure data integrity and security.

Required profile

• Strong experience in Salesforce.com administration and system configuration.
• Analytical mindset with ability to identify and improve system inefficiencies.
• Excellent communication skills to translate technical details for non‑technical users.
• Proven troubleshooting abilities and attention to detail.
• Bachelor’s degree in Computer Science, Information Technology or a related field.

Required skills

• Salesforce.com