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Customer Service Associate – English Speaking

Sutherland · Nouveau Caire

21,900 - 24,000 EGP/month 🇬🇧 English

Job description

About the role

Join Sutherland Cairo as a Customer Service Associate, providing English‑language support to customers. You will work in a dynamic call‑center environment, handling inquiries and delivering solutions while meeting clear performance targets.

Key responsibilities

  • Deliver high‑quality customer support in English.
  • Work rotational shifts as required.
  • Achieve and maintain guaranteed KPIs and performance targets.

Required profile

  • English proficiency at B2 level or higher.
  • Excellent verbal communication skills.
  • Customer‑focused attitude.
  • Problem‑solving mindset and positive attitude.
  • Ability to collaborate effectively within a team.
  • Willingness to work rotational shifts.

Required skills

    What we offer

    • Net salary ranging from 21,900 to 24,000 EGP per month.
    • Fully paid training program.
    • Monthly performance‑based bonuses.
    • Clear targets with guaranteed KPIs.
    • Medical benefits and additional company advantages.
    • Opportunities for career growth and internal promotions.
    • Experience in a multinational environment.
    • Supportive and professional workplace culture.

    Questions fréquentes

    Le salaire proposé pour ce poste est de 22-24k EGP par mois. Le détail figure dans l'annonce.
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    Published 3 months ago

    44 views · 0 interested

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    Sutherland

    Nouveau Caire