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This job expired on 09/09/2026. It no longer accepts applications.
Customer Service Representative (Entry Level)
ariika · Le Caire
Job description
About the role
We are seeking a proactive, customer‑focused representative to join Ariika’s Customer Service team. The role is essential for delivering a seamless, positive experience by handling inquiries, resolving issues efficiently, and ensuring satisfaction at every touchpoint.
Key responsibilities
- Handle customer inquiries via phone calls and provide prompt, professional responses.
- Address customer complaints and deliver effective, timely resolutions.
- Follow up on pending cases to ensure closure and customer satisfaction.
- Provide accurate information about products, orders, and company policies.
- Maintain a positive brand image in every customer interaction.
Required profile
- Strong communication and interpersonal abilities.
- Excellent problem‑solving mindset with a customer‑first attitude.
- Ability to remain calm and professional in difficult situations.
- Strong multitasking skills and capacity to work under pressure.
- Previous experience in customer service or call centre is a plus; fresh graduates are welcome.
Required skills
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ariika
Le Caire
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