This job is no longer available
This job expired on 22/08/2026. It no longer accepts applications.
Customer Service Representative (On‑site, Cairo)
Concentrix · Le Caire
Job description
About the role
Concentrix is seeking a Customer Service Representative to join its on‑site team in Cairo. The role is full‑time and focuses on delivering high‑quality support to clients, ensuring satisfaction and smooth interactions across multiple channels.
Key responsibilities
- Answer inbound calls and respond to customer inquiries in a professional manner.
- Provide accurate information, troubleshoot basic technical issues, and guide customers to appropriate solutions.
- Maintain proper phone etiquette and documentation of interactions.
- Escalate complex problems to senior support staff when necessary.
- Contribute to continuous improvement of service processes and customer experience.
Required profile
- Graduate or dropout with a military certificate.
- No prior experience required.
- English proficiency at B2 level or higher.
- Strong communication skills and a customer‑focused attitude.
- Immediate availability to start.
Required skills
What we offer
- Competitive salary positioned as the highest in the market.
- Social and medical insurance.
- Transportation service (door‑to‑door for women after 9 p.m.).
Questions fréquentes
Why are you reporting this job?
Explore further
Salaries, guides and searches in Egypt.
Salary: Customer Service Representative Based on 10 job offers in EgyptSalaries by job title
Boost your chances
Upload your CV — we will match you with relevant openings.
Analyzing your CV...
Concentrix
Le Caire
Related job offers
-
Quality & Operational Performance Manager
Bevatel Le Caire -
Telesales Specialist – Lead Qualification
HR Egypt Network - HREN Le Caire -
Remote Telesales Representative – Health-Tech & Wellness
Everhires Le Caire -
Appointment Setter – Automotive Sales Support
STG Auto Group Nasr City -
Telesales Specialist
Khazna