French Customer Support Representative

About the role

We are seeking motivated French‑speaking individuals to join our international customer support team. In this position you will deliver exceptional service to customers across multiple markets, ensuring their inquiries are handled promptly and professionally.

Key responsibilities

• Provide front‑line assistance to French‑speaking customers via phone, email or chat.
• Resolve customer issues and answer questions while maintaining high satisfaction levels.
• Collaborate with internal teams to ensure accurate and timely solutions.
• Adapt to a fast‑paced environment and work rotational shifts as required.

Required profile

• Fluent French (B2/C1+ level).
• Good English communication skills (minimum B1).
• Strong customer service orientation and problem‑solving abilities.
• Excellent communication and interpersonal skills.
• Ability to thrive in a fast‑paced setting.
• Flexibility to work rotational shifts.

Required skills

What we offer

• Competitive salary package.
• Performance‑based incentives.
• Medical and social insurance.
• 24/7 transportation provided.
• Fully paid training.
• Clear career growth opportunities.
• Dynamic and supportive work environment.