This job is no longer available
This job expired on 13/07/2026. It no longer accepts applications.
Hostess – Guest Service at Waldorf Astoria Cairo
Hilton · Qesm Heliopolis
Job description
About the role
The Hostess will be the first point of contact for guests at Waldorf Astoria Cairo, creating a welcoming atmosphere from arrival to departure. You will ensure guests feel valued and comfortable while supporting the restaurant team to deliver exceptional service.
Key responsibilities
- Greet guests warmly, manage seating arrangements, and escort them to their tables.
- Handle guest inquiries and resolve issues promptly and courteously.
- Maintain thorough knowledge of menu items, specials, and restaurant layout.
- Follow Hilton grooming standards, including uniform, cleanliness, and personal hygiene.
- Adhere to hotel security, fire safety, and health regulations.
- Report any operational issues according to established procedures.
Required profile
- Positive attitude with strong communication skills.
- Commitment to high levels of customer service.
- Flexibility to adapt to varying work situations.
- Ability to work independently and as part of a team.
- Good grooming and personal presentation.
Required skills
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Hilton
Qesm Heliopolis