Housekeeping Site Manager

About the role

The Housekeeping Site Manager leads daily housekeeping operations, ensuring high cleanliness standards, efficient staff performance, and compliance with safety policies. This role is responsible for managing budgets, inventory, and client satisfaction to deliver excellent service.

Key responsibilities

• Lead, mentor and train housekeeping staff, conduct performance evaluations and encourage personal growth.
• Oversee daily housekeeping activities to meet service level agreements and conduct quality inspections.
• Monitor client feedback and service scores, driving continuous improvement.
• Implement and manage inventory processes, maintain equipment, and recommend new tools.
• Manage labor budgets, operating expenses, and staffing levels, preparing financial reports.
• Enforce safety policies, attend monthly review meetings with customers, and ensure regulatory compliance.

Required profile

• High school diploma or equivalent.
• 3‑5 years of experience in housekeeping services.
• At least 2 years in a managerial role overseeing staff, equipment and materials.
• Ability to manage budgets, resources and client relationships.

Required skills