Last Mile Senior Coordinator – Zahra NC

About the role

Bosta is seeking a Last Mile Senior Coordinator to manage daily dispatch operations for its overnight delivery service in Egypt. The role focuses on handling new pickups, tracking shipments, and ensuring smooth handover to couriers while maintaining accurate records.

Key responsibilities

• Receive new pickups from Bosta flyers and verify tracking numbers.
• Enter shipments into the system and update the “Receiving Pickups” sheet.
• Organize daily dispatch, sorting shipments by delivery address.
• Add cash‑on‑delivery (COD) and refund shipments to courier routes and send routes to the Stars app.
• Process undelivered, canceled, and refused shipments, including system updates and transfers to sorting facilities.
• Collect receiver signatures and IDs for zero‑COD deliveries.
• Obtain signed hard copies for returned shipments.
• Monitor Stars Wallets to ensure daily COD deposits match collections.
• Make verification calls on undelivered or canceled shipments.
• Send handover emails to the sorting facility with shipment details.

Required profile

• 6 months to 1 year of experience in logistics, e‑commerce, or shipping.
• Graduate degree (any field) is required.

Required skills

What we offer

• Opportunity to work in a fast‑growing logistics tech company.
• Hands‑on experience with end‑to‑end delivery operations.