Learning & Development Coordinator

About the role

Accor is hiring a Learning & Development Coordinator in Cairo on a full-time basis. The role covers the design, implementation and evaluation of training programmes, the management of departmental trainers and the upkeep of the training resources centre.

Key responsibilities

• Design, implement and evaluate training and development programmes identified through training needs analysis.
• Liaise with professional bodies, training institutions and consultants to source and develop suitable programmes.
• Assist all departments in preparing for the Human Resources Management Operations Review, including a self-audit of the Training Department.
• Ensure the department's operational budget is strictly adhered to and costs are controlled.
• Manage and develop employees, monitor their performance and keep abreast of training philosophies and methodologies.
• Manage an up-to-date Training Resources Centre with training facilities, and ensure the security of facilities, equipment and materials.
• Help the Executive Committee identify training needs in each department and respond to changes in HR functions caused by the industry, company or hotel.
• Train and maintain departmental trainers, audit and evaluate them regularly, give constructive feedback, run motivational and recognition programmes, and hold regular meetings with trainers and department heads.
• Work with departmental trainers to prepare and carry out monthly training schedules.

Required profile

• Excellent interpersonal and communication skills.
• Ability to prioritise work in an environment with multiple interests.
• Ability to handle complex and confidential information with discretion.

Required skills

• Competency using a variety of computer software.