Medical Services Administration Support – Limited Time Contract

About the role

The Medical Services Administration Support provides essential administrative, financial, and operational assistance to the Medical Services Office. The role ensures smooth patient reception, accurate medical records handling, and efficient processing of insurance billing and sick‑leave administration while maintaining confidentiality.

Key responsibilities

• Manage the reception area, coordinate patient flow, answer phone calls and inquiries.
• Handle insurance subscriber requests and act as liaison between reception and nursing staff.
• Organise and maintain both paper and digital medical records for faculty, staff, students and new employees.
• Audit, review and process medical insurance invoices and pharmacy claims.
• Handle petty cash, create vendor profiles and generate payment requests in SAP for the Controller’s Office.
• Process sick‑leave and other leave requests for faculty, staff and clinic workers using SAP.
• Maintain inventory of medical equipment and supplies and coordinate office equipment maintenance.
• Prepare monthly statistics on patient visits, chronic cases and work‑related injuries.
• Support general administrative tasks as required.

Required profile

• Bachelor’s degree in a related field.
• Minimum five years of experience in medical administration or a similar role.
• Strong financial acumen and ability to maintain high confidentiality.

Required skills

• Proficiency with SAP.