Order Management Assistant Analyst (French Speaker)

About the role

The Order Management Assistant Analyst supports efficient inventory management through Vendor‑Managed Inventory (VMI) processes. Working closely with supply‑chain, sales, logistics and finance teams, the analyst ensures product availability, cost optimisation and high service levels for customers and distributors.

Key responsibilities

• Monitor customer and distributor inventory levels, sales velocity and consumption trends by SKU.
• Trigger replenishment orders using VMI agreements, manage overstock and stock‑out risks, and maintain Days on Hand targets.
• Create and process accurate replenishment orders, optimise logistics (e.g., full truckloads), and coordinate with the Transportation Team.
• Handle order changes, cancellations, exceptions and resolve transportation issues promptly.
• Ensure data integrity across customer systems, POS, ERP and VMI tools; correct discrepancies and act as a liaison for system implementations.
• Serve as primary client contact, communicate out‑of‑stock situations, host weekly operational meetings and monthly business reviews.
• Identify root causes of recurring issues and drive process improvements, automation and system upgrades.

Required profile

• Bachelor’s degree in Supply Chain, Logistics, Business, Engineering or equivalent.
• Experience in supply‑chain or inventory management, preferably with VMI in FMCG or consumer goods.
• Strong analytical mindset with ability to work with large data sets.
• Fluent in French (spoken and written).

Required skills

• Advanced Excel
• ERP systems
• VMI platforms