Quality Assurance Specialist

About the role

The Quality Assurance Specialist will support the development and maintenance of the organisation's Quality Management System. This role involves ensuring that policies, procedures and documentation are accurate, up‑to‑date and effectively communicated across the company.

Key responsibilities

• Assist in establishing and implementing the Quality Management System, including policies and Standard Operating Procedures.
• Develop coding schemes and assign codes to documentation within the system, keeping all quality records current.
• Communicate and distribute approved Quality Management System documents to relevant stakeholders.
• Support the creation and maintenance of Quality Audit documentation.
• Maintain intranet accuracy by adding newly approved documents and removing cancelled ones.
• Perform additional tasks that streamline workflow within the scope of quality assurance.

Required profile

• Bachelor’s degree in Business, Engineering or Science.
• 3 to 5 years of experience in Business Quality Assurance, Process Excellence, with supervisory responsibilities.
• Fluent in English and Arabic.
• Strong logical and analytical abilities to identify solutions.
• Effective communication across all organisational levels.
• Proactive decision‑making and accountability for outcomes.

Required skills

• Proficiency in Microsoft Word.