Quality Manager – Fresh Produce

About the role

The Quality Manager will lead a team of Quality Associates to safeguard food safety, quality control, and regulatory compliance for fruits, vegetables, and fresh produce. You will set quality strategy, drive operational excellence, and build robust supplier and internal quality systems that protect customer trust at scale.

Key responsibilities

• Lead and develop a team of Quality Associates, establishing clear goals and monitoring performance against quality and food safety KPIs.
• Own end‑to‑end food safety and quality compliance across fresh produce, ensuring adherence to HACCP, ISO 22000, and local regulations.
• Oversee audits and inspections, coordinate with municipal and regulatory bodies, and ensure timely closure of non‑conformities.
• Drive root cause analysis (RCA) and corrective/preventive actions (CAPA) for customer complaints and quality issues.
• Manage vendor quality performance through audits, scorecards, and continuous‑improvement initiatives.
• Partner with cross‑functional teams to standardize processes and improve quality execution across operations.
• Use data and reporting to identify trends, mitigate risks, and drive continuous improvement.

Required profile

• 3+ years of experience using Excel.
• 5+ years in retail, operations, product or program management, or business management/consulting with a track record of negotiations and delivering results.
• Bachelor’s degree or 3+ years of professional or military experience.
• Experience with financial analysis and P&L ownership.

Required skills

• Excel
• Financial analysis
• P&L ownership
• HACCP
• ISO 22000
• Root cause analysis
• CAPA