Reception Agent
Accor · Qesm 1st Hurghada
Job description
About the role
As a Reception Agent you will be the first point of contact for guests, ensuring a warm welcome from arrival to departure. You will create memorable experiences by delivering attentive, personalized service in a dynamic hotel environment.
Key responsibilities
- Greet guests, manage check‑in and check‑out procedures, and settle accounts.
- Respond promptly to guest requests and provide exceptional service.
- Take initiative to add personalized touches that enhance the stay.
- Promote hotel facilities and identify up‑selling opportunities.
Required profile
- Service‑focused personality is essential.
- Previous experience in hospitality is an asset.
- Fluency in English; additional languages are a plus.
Required skills
- Experience with Opera or a related property management system.
What we offer
- Employee benefit card with discounted rates at Accor worldwide.
- Learning programs through Accor Academies.
- Opportunities to develop talent and grow within the property or globally.
- Participation in Corporate Social Responsibility initiatives such as Planet 21.
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Published 1 month ago
Expires 3 hours from now
45 views · 0 interested
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Accor
Qesm 1st Hurghada