Receptionist – Front Desk (Giza)

About the role

The Receptionist will be the first point of contact for guests at Xuru Stays’ Giza property, delivering a warm welcome and ensuring smooth check‑in and check‑out experiences.

Key responsibilities

• Greet guests and manage all check‑in and check‑out procedures.
• Answer phone calls and respond to inquiries, providing accurate information about accommodations, services and local attractions.
• Handle reservations and coordinate with housekeeping and operations teams.
• Maintain a professional, organized front‑desk area.
• Update guest records, process payments and manage email correspondence.

Required profile

• Proven front‑desk or receptionist experience, preferably in hotels, serviced apartments or similar hospitality settings.
• Excellent phone etiquette, communication and customer‑service skills.
• Strong clerical abilities, attention to detail and reliable time‑management.
• Ability to work full‑time on‑site in Giza, including evenings, weekends and holidays.
• Comfort with technology platforms for reservations and communication; English proficiency is an advantage.

Required skills

• Proficiency with booking software.
• Competence in office software and basic data entry.