Sales Account Manager – Sustainable Packaging

About the role

We are looking for a Sales Account Manager to drive growth of our sustainable flexible packaging solutions. You will act as the main contact for key customers, understanding their needs and delivering tailored, environmentally‑friendly packaging.

Key responsibilities

• Develop and maintain long‑term relationships with clients in the flexible packaging industry.
• Serve as the primary point of contact for key accounts, gathering requirements and proposing suitable packaging solutions.
• Ensure high customer satisfaction through proactive communication, timely follow‑up and consistent service.
• Stay up‑to‑date on flexible packaging materials, technologies, standards and market trends.
• Provide technical and commercial expertise to recommend optimal packaging options.
• Identify upselling and cross‑selling opportunities to increase revenue.
• Create and execute strategic account plans to grow sales volume and market share.
• Lead negotiations on commercial terms, securing mutually beneficial agreements.
• Support onboarding of new customers and coordinate project implementation with internal teams.
• Monitor competitor activity and emerging technologies to propose innovative solutions.
• Prepare regular reports on sales performance, customer engagement and market insights.
• Address and resolve any quality, delivery or performance issues promptly.
• Conduct training sessions to help customers maximise the value of our packaging.

Required profile

• Strong customer focus with a proven ability to build lasting relationships.
• Strategic thinker with commercial acumen and a results‑driven mindset.
• Excellent communication and presentation skills.
• Ability to work cross‑functionally with production, R&D, quality and logistics teams.
• Problem‑solving attitude and resilience in a fast‑changing market.

Required skills

• In‑depth knowledge of flexible packaging materials and technologies.