Sales Development Representative

About the role

FlairsTech is looking for a proactive Sales Development Representative to turn free‑trial users into paying customers. You will combine consultative selling with technical expertise to showcase the value of our SaaS solutions and drive revenue growth.

Key responsibilities

• Convert free‑trial and freemium users into paying customers through consultative conversations and product demonstrations.
• Manage and progress leads generated by the BDR team, conducting discovery calls to uncover requirements and technical needs.
• Explain product functionality, integrations, workflows, and technical capabilities, translating features into clear business benefits.
• Answer first‑level technical and product questions, support prospects on integration with existing systems, and identify upsell or cross‑sell opportunities.
• Maintain accurate records of leads, opportunities, and interactions in the CRM and collaborate with Marketing, Customer Success, and Product teams.

Required profile

• Bachelor’s degree in Business, Marketing, Computer Science, IT or a related field.
• 2–4 years of experience in SaaS sales, SDR, technical presales or technical support.
• Proven ability to communicate with both technical and non‑technical stakeholders.

Required skills

• Experience with CRM platforms such as Salesforce or HubSpot.
• Understanding of cloud‑based applications and software integrations.
• Knowledge of SaaS products and product‑led growth models.