School Front of House Receptionist

About the role

GEMS International School Soma Bay is looking for a professional and approachable School Front of House (FOH) to be the welcoming face of its school community. The role involves greeting visitors, helping parents and students, and supporting the administrative team so that daily operations run smoothly. The workplace is on site.

Key responsibilities

• Welcome and assist visitors, parents and students in a friendly and efficient way.
• Handle incoming phone calls, emails and correspondence, directing inquiries appropriately.
• Coordinate appointments, schedules and meetings for school staff.
• Keep the front desk area inviting, organized and professional.
• Help with administrative duties such as data entry, filing and record keeping.
• Support student registration and keep student records confidential.
• Work with staff to help organize school events and activities.

Required profile

• High school diploma or equivalent; qualifications in office administration or customer service are an advantage.
• Previous experience in a front desk, reception or administrative role is preferred.
• Excellent spoken and written English and Arabic.
• Strong organization and multitasking skills in a busy environment.
• Friendly, professional and customer-focused, able to handle sensitive information discreetly.

Required skills

• Proficiency in Microsoft Office.
• Comfort with basic data management systems.

The school states that all appointments are subject to thorough background checks and reference verification, in line with its safeguarding policy. Applications are made through the Egypt Education Platform.