Senior IT Systems & Network Support Specialist

Jobs for Humanity · Cairo

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Senior 🇬🇧 English

Windows Server administration Active Directory Group Policy TCP/IP DNS DHCP VLAN LAN/WAN VPN Routers troubleshooting VPN configuration Ticketing tools

Job description

About the role

Maintain and support company IT systems and networks, ensuring reliable uptime, secure operations, and prompt resolution of incidents while administering servers, endpoints, and network infrastructure.

Key responsibilities

Resolve incidents within SLA consistently.
Maintain network and system uptime targets.
Implement secure configurations and patching.
Document and improve network/system processes.
Support users with high satisfaction ratings.

Required profile

Bachelor’s degree in IT/Computer Science or equivalent experience.
Hands‑on experience with Windows and Linux administration.
Experience supporting LAN/WAN, VLAN and VPN networks.
Familiarity with ITIL or help‑desk ticketing practices.
Strong troubleshooting and networking fundamentals.

Required skills

Windows Server administration.
Linux system administration.
Active Directory and Group Policy management.
TCP/IP, DNS, DHCP, VLAN configuration.
Switches and routers troubleshooting.
Firewall and VPN configuration.
Monitoring and ticketing tools.

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Published 3 hours ago

Expires 1 month from now

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Cairo

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