Senior Operations Specialist (Onsite, Cairo)

About the role

Decima International, a professional services firm providing project management and controls services to clients in the United States and the Middle East, is hiring a Senior Operations Specialist on an onsite basis in Heliopolis, Cairo. The role oversees daily business operations across the US and MENA offices and coordinates them smoothly.

Key responsibilities

• Manage and oversee daily business operations across the US and MENA offices, ensuring smooth coordination and communication between locations.
• Streamline operational processes, document SOPs, identify gaps and implement practical solutions to improve efficiency.
• Address operational issues promptly and escalate risks when necessary.
• Manage external requirements such as legal, accounting, state and regulatory obligations, and ensure compliance with company policies and standards.
• Manage relationships with vendors, suppliers and external service providers, and support procurement and vendor coordination.
• Support budget planning, budget tracking and cost-control initiatives.
• Prepare operational reports on key metrics, risks and improvement opportunities, and collaborate with internal departments and support client-facing operational needs.
• Maintain accurate records, documentation, trackers and follow-up logs.

Required profile

• Bachelor's degree in Business Administration, Operations Management or a related field.
• Strong experience in operations management or business operations, including coordinating operations across multiple offices or regions.
• Knowledge of legal, accounting, business operations and compliance requirements.
• Experience managing vendors, supporting budget planning and tracking, and preparing operational reports, dashboards and KPI tracking.
• Experience in a fast-paced professional services or consultancy environment.
• Preferred: previous consultancy or professional services operations experience, exposure to procurement, compliance and vendor management, and familiarity with international or regional teams.

Required skills

• Proficiency in Microsoft Office and Microsoft 365.
• Operations reporting tools, budget tracking tools and vendor management systems.
• Strong organizational, communication and problem-solving skills, with attention to detail and ability to handle multiple priorities.