Solutions Engineer (Remote, Egypt)

About the role

Talkpush is looking for a Solutions Engineer to own the technical configuration and support of its AI‑first recruitment platform for the Egyptian market. This fully remote role focuses on solving customer problems, optimizing platform performance, and building a local community of users.

Key responsibilities

• Own a queue of customer tickets and configuration requirements each week.
• Configure Autoflows, integrations, and bot interactions to match customer needs.
• Audit existing setups and optimise for performance, response quality, and adoption.
• Troubleshoot issues end‑to‑end and resolve them with minimal escalation.
• Run weekly technical check‑ins with recruitment managers and team leaders.
• Translate customer pain into specific platform changes and configuration tweaks.
• Set clear expectations on what is possible with the platform.
• Build a local Talkpush community in Egypt through monthly in‑person meetups.

Required profile

• Strong problem‑solving mindset and passion for delivering technical solutions.
• Comfortable working independently in a fully remote environment.
• Excellent communication skills to engage with recruitment managers and team leaders.
• Ability to handle ambiguous situations and drive continuous improvement.

Required skills

• Experience configuring automation workflows and integrations.
• Familiarity with AI‑driven recruitment platforms or similar SaaS products.
• Technical troubleshooting and debugging capabilities.

What we offer

• Fully remote work with flexibility.
• Competitive salary based on experience.
• Opportunity to shape the Talkpush presence in Egypt.
• Collaborative international team focused on innovative recruitment technology.