This job is no longer available
This job expired on 13/08/2026. It no longer accepts applications.
Technical Customer Service Agent – English (C1) – Bonus in USD
TP Career · Le Caire
Job description
About the role
We are looking for English‑speaking Technical Customer Service agents to join our support team in New Cairo. The role is ideal for recent university graduates who enjoy solving technical problems, learning structured processes and earning a stable income with performance‑based rewards.
Key responsibilities
- Provide technical support and troubleshooting assistance to customers.
- Diagnose and resolve technical issues efficiently.
- Guide customers through solutions in a clear and professional manner.
- Meet quality and performance KPIs.
- Follow established technical support procedures and guidelines.
Required profile
- University graduate.
- English proficiency at B2 level or higher (C1 preferred).
- Interest in technical support and problem‑solving.
- Strong communication skills.
Required skills
What we offer
- Net monthly salary up to 20,500 EGP (including KPI bonuses).
- Quarterly bonus up to 195 EUR.
- Monthly incentives paid in USD.
- Fully paid technical training.
- Transportation allowance.
- Medical and social insurance.
- Rotational shift schedule.
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TP Career
Le Caire