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Technical Support Agent (Call Center)

Xceed · Qesm 2nd Nasser City

Junior 8,500 EGP/month 🇬🇧 English

Job description

About the role

We are seeking enthusiastic graduates to join our team as Technical Support Agents in a dynamic call‑center environment. You will be the first point of contact for customers, delivering prompt technical assistance and ensuring a high level of satisfaction.

Key responsibilities

  • Maintain high levels of customer satisfaction through effective communication.
  • Provide technical support and troubleshooting assistance to customers.
  • Handle inbound and outbound calls in rotational shifts.

Required profile

  • Bachelor’s degree (any discipline).
  • Fresh graduates are welcome.
  • Strong communication skills.
  • Ability to work in rotational shifts.
  • Open to both male and female candidates.

Required skills

    What we offer

    • Gross salary of 8,500 EGP per month.
    • Annual raises and performance bonuses.
    • Two days off per week.
    • Paid training and clear career progression.
    • Rotational shift schedule.
    • Opportunity to work from home after an initial period.

    Questions fréquentes

    Le salaire proposé pour ce poste est de 9k EGP par mois. Le détail figure dans l'annonce.
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    Published 2 months ago

    18 views · 0 interested

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    Qesm 2nd Nasser City