Telesales Specialist – KSA Market

About the role

We are looking for a full‑time Telesales Specialist to join our team in Qesm 1st Nasser City. The role focuses on the Saudi Arabian market, handling both outbound and inbound calls to promote our digital services, qualify leads and convert prospects into customers.

Key responsibilities

• Make outbound calls and receive inbound inquiries to present digital service offerings.
• Explain product features, answer questions and provide basic usage guidance.
• Qualify leads, follow up with potential clients and update records in CRM or call‑tracking systems.
• Collaborate with the sales team to achieve daily and monthly targets.
• Participate in regular training sessions to stay current on service updates and market trends.

Required profile

• Proven sales ability with a track record of meeting or exceeding telesales targets.
• Excellent phone etiquette, active listening and clear communication in Arabic; English proficiency is a plus.
• Customer‑service mindset, able to resolve inquiries and build trust.
• Experience in telesales, call‑center environments or digital‑marketing services.
• Familiarity with the Saudi market and Arabic‑speaking customers.
• Willingness to work onsite full‑time and handle high call volumes.

Required skills

• Comfort using CRM tools.
• Experience with call‑tracking systems.
• Basic office software proficiency.