Trade Counter Assistant – Alexandria

About the role

We are looking for a Trade Counter Assistant to join our Alexandria branch. You will support engineers, project managers and other tradespeople by providing product information, quotes and assistance with orders, ensuring the branch runs smoothly.

Key responsibilities

• Deliver excellent customer service in‑person and over the phone, answering product queries and providing quotations.
• Pick, pack and prepare orders, maintain stock levels and conduct regular stock control.
• Keep the shop floor tidy, safe and well‑displayed.
• Make occasional deliveries to customers using a company vehicle.
• Assist with general branch duties to support smooth operations.

Required profile

• Previous experience in retail sales or customer‑service environments.
• Ability to work flexible shifts, including weekends, and hold a clean, valid driver’s licence.
• Willingness to learn new computer systems and develop a career within the company.

Required skills

What we offer

• Performance‑based bonuses.
• Paid annual leave and parental leave.
• Continuous learning and development programs.
• Generous discounts on bathroom and kitchen products.
• Reece Boost benefits – cashback and discounts on groceries, fuel, insurance and travel.