Transportation Assistant Analyst

About the role

The Transportation Assistant Analyst coordinates daily transportation activities with third‑party carriers and warehouses, ensuring orders are executed efficiently, costs are controlled, and service performance meets expectations. This position works closely with planning, customer service, and logistics teams to maintain smooth supply‑chain operations.

Key responsibilities

• Manage daily transport operations, receive orders from planning, and communicate them to carriers via relevant systems.
• Monitor order execution, provide shipment notifications, and resolve operational issues with carriers and warehouses.
• Maintain transportation forecasts, shipment schedules, and warehouse slot bookings.
• Track and report transportation KPIs such as on‑time delivery, carrier acceptance, and cost metrics.
• Handle delivery issues, refusals, returns, and escalations.
• Maintain carrier cost records, process claims, and support continuous improvement initiatives.
• Create purchase orders for logistics providers, coordinate invoice processing, and resolve billing discrepancies.

Required profile

• Proficiency in English and French (C1 level, written and spoken).
• Minimum 2 years of experience in logistics operations, stakeholder management, and carrier/warehouse coordination.
• Knowledge of stock planning, inventory management, and MRP systems (preferably SAP).

Required skills

• Working knowledge of gTMS (transportation management system).
• Experience with SAP or similar MRP platforms.
• Advanced Excel and Microsoft Office skills.
• Familiarity with Power Apps and Power BI or comparable reporting tools.