Travel Operations & Guest Experience Coordinator

About the role

We are looking for an enthusiastic Travel Operations & Guest Experience Coordinator to join Rove World’s Operations team in Cairo. You will turn travel requests into smooth, exciting journeys and support guests throughout their trip planning.

Key responsibilities

• Learn and operate flight booking systems and issue tickets.
• Learn and use hotel booking platforms and manage supplier relations.
• Convert sales requests into attractive travel packages, preparing offers, itineraries, confirmations and booking details.
• Communicate with guests for group trips, explain itineraries, answer questions and ensure a positive experience.
• Support the overall travel workflow to guarantee seamless trips.

Required profile

• Fresh graduate or up to 2 years of relevant experience.
• Smart, presentable and easy to communicate.
• Organised, detail‑oriented and able to handle guests professionally.
• Passion for travel, tourism and creating memorable experiences.
• Strong English proficiency.
• Previous exposure to travel, hospitality, customer service or operations is a plus.

Required skills

What we offer

• Hybrid work model with a few days in the Maadi office each month.
• Full training on flight and hotel booking systems, operations workflow and group‑trip handling.
• Opportunity to learn the travel business from the inside and grow with a creative, fast‑growing company.
• Supportive team culture that values effort and personal development.