Account Manager

About the role

Palm Outsourcing is seeking a remote Account Manager to serve as the primary liaison for a portfolio of creative clients. You will translate client objectives into actionable briefs and ensure seamless project delivery across branding, design, and strategy teams.

Key responsibilities

• Act as the main point of contact, building long‑term relationships with each client.
• Convert client ideas, feedback, and goals into clear, inspiring creative briefs.
• Lead project flow, managing timelines, deliverables, and cross‑team communication.
• Collaborate with designers and strategists to keep work on‑brand and aligned with client expectations.
• Identify and propose organic opportunities to expand accounts.
• Support onboarding of new clients for smooth transition into active projects.

Required profile

• Fluent written and spoken English.
• 1‑3 years of experience in account management, client services, or project coordination.
• Experience in a creative, branding, or marketing environment is strongly preferred.
• Confident and professional in client conversations.
• Highly organised with the ability to juggle multiple projects.

Required skills

• Hands‑on experience with ClickUp, Trello, Plutio, or Slack (or similar collaboration tools).

What we offer

• Top‑of‑market salary paid in GBP or USD.
• Fully remote work with potential for flexible hours.
• Long‑term job security and growth opportunities within Palm Outsourcing.