Assistant Spa Manager (Egyptian candidates only)

About the role

The Assistant Spa Manager will support the Spa Manager in delivering a high‑standard spa experience at the Royal Maxim Palace Kempinski in Cairo. This role involves overseeing daily operations, ensuring guest satisfaction, and driving profitability while adhering to Resense brand standards.

Key responsibilities

• Perform spa treatments and step in to manage the spa in the Spa Manager’s absence.
• Oversee booking, service delivery, and guest journey from concierge to therapist.
• Handle guest enquiries, complaints and ensure health‑and‑safety standards are met.
• Assist with financial tasks such as forecasting, budgeting, stock control and achieving commercial targets.
• Recruit, train, schedule and appraise spa staff, ensuring high levels of service and product sales.
• Monitor supplies, equipment, and generate purchase requisitions as needed.

Required profile

• Egyptian nationality with a valid work permit.
• 1‑2 years of spa management experience in an international‑standard or 5‑star hotel spa.
• Business administration or beauty/spa therapist qualification is an advantage.
• Fluent in English and Arabic, both written and spoken.
• First Aid and CPR certification.

Required skills

• Computer literacy at a mid‑advanced level.
• First Aid and CPR certification.
• Advanced cosmetology knowledge.