Collection Representative
Raya Distribution · Cairo
وصف الوظيفة
About the role
We are looking for a Collection Representative to monitor customer accounts, identify overdue payments and ensure timely debt collection. The role involves working closely with the finance team to resolve payment issues and maintain healthy cash flow.
Key responsibilities
- Monitor customer accounts to identify overdue payments.
- Monitor accounts to identify outstanding debts.
- Find and contact customers regarding overdue payments.
- Take actions to encourage timely debt payments.
- Resolve payment issues with the finance team.
- Contact customers and inform them of their overdue status.
- Advise customers on payment options and suggest methods of payment.
- Negotiate suitable payment plans.
Required profile
- 0-2 years of experience in collection.
- Knowledge of payment plans and collection procedures.
- Excellent negotiation skills.
- Strong interpersonal communication and problem‑solving abilities.
- Attention to detail and effective time‑management.
Questions fréquentes
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الرواتب والأدلة وعمليات البحث في مصر.
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Raya Distribution
Cairo
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