Credit & Collection Analyst

About the role

Eaton is seeking an experienced Credit & Collection Analyst to join its EMEA Credit Management team. The role focuses on driving cash collection performance for the Electrical Division across the Middle East, supporting sales and operations, and ensuring credit policies are applied consistently.

Key responsibilities

• Manage an assigned customer portfolio to meet collection, cash‑flow and aged‑debt targets.
• Lead resolution of complex disputes and long‑term claims across the EMEA portfolio.
• Execute proactive collection activities using SAP, GetPaid and Oracle.
• Partner with customers, Sales and Operations to improve the Order‑to‑Cash (OTC) process.
• Maintain strong relationships with key customers and internal stakeholders.
• Support commercial agreements, payment terms and credit‑related decisions.
• Oversee credit procedures, stop‑shipment decisions, write‑offs, reserves and escalations.
• Ensure data accuracy, receivables integrity and compliance with credit management processes.
• Provide cash forecasts, risk assessments and collection recommendations to management.
• Drive continuous‑improvement initiatives and system enhancements across the OTC cycle.

Required profile

• Bachelor’s degree (field not specified).
• Minimum 36 months of experience in a credit or collections function.
• Proven ability to manage complex investigations and communicate effectively with stakeholders.
• Strong commercial acumen and change‑management mindset.

Required skills

• SAP
• Oracle
• GetPaid